Privacy Policy

Effective Date: December 01, 2025

Last Update: February 03, 2026     

Care Provisions – (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. We handle data responsibly in line with applicable U.S. federal standards (including the FTC Health Breach Notification Rule for non-HIPAA entities) and general privacy principles. By using our website (care-provisions.com), forms, emails, calls, SMS-text messaging or related services (collectively, “Our Services”), you consent to the practices described here. If you do not agree, please do not provide information or use our Services.

1. Information We Collect

A. Information You Provide Directly

We collect what you voluntarily share when:

• • Filling out contact, intake, or assessment forms
  • Emailing, calling, or messaging us about care needs
  • Discussing preferences, health concerns, or senior living options

This may include:

• • Full name, email address, phone number
  • Mailing address or preferred contact method
  • Health-related details you choose to share (e.g., mobility needs, conditions, care preferences) to help us match suitable providers

Although we are not a HIPAA Covered Entity (we are a referral service, not a healthcare provider, plan, or clearinghouse conducting electronic transactions), we treat any voluntarily shared health information with the highest confidentiality and care.

B. Automatically Collected Website Data

As you browse, we may collect:

• • IP address, browser type/version, device info
  • Pages visited, time spent, referring links
  • Usage patterns via cookies, analytics tools (e.g., Google Analytics)

This helps us improve site performance, analyze trends, enhance user experience, and ensure security.

2. How We Use Your Information

We use collected information to:

• • Respond to inquiries and provide care referral/support information
  • Coordinate potential matches with trusted senior living communities/providers (only with your explicit consent)
  • Improve our website, Services, and overall offerings
  • Communicate updates, resources, or follow-ups (with opt-out options)
  • Maintain internal records and comply with legal obligations

We do not sell, rent, or share your personal information for third-party marketing. We do not engage in targeted/interest-based advertising or profiling.

3. Sensitive Information & Privacy Standards

We are not subject to the HIPAA Privacy Rule. We do not create, maintain, or transmit Protected Health Information (PHI) as defined under HIPAA unless a specific partner agreement designates us as a Business Associate (in which case we apply required safeguards).

For voluntary health-related details you provide:

• 
  
  • We use them only to assist with your care search (data minimization).
  • We limit access internally and require confidentiality from any partners.
  • We apply strong safeguards consistent with FTC expectations for sensitive data.

4. Sharing and Disclosure

We share information only in limited cases:

• • With your explicit consent — e.g., forwarding details to a senior living community or provider for matching
  • With service providers/vendors (e.g., website hosting, analytics) bound by confidentiality and limited-use contracts
  • To comply with legal requirements, subpoenas, court orders, or government requests
  • To protect our rights, safety, property, or others (e.g., fraud prevention)

We do not share with unaffiliated parties for their independent marketing. Public posts (e.g., reviews) are not covered—avoid including sensitive details.

5. Data Breach Notification

If a breach occurs involving unsecured identifiable health information (per FTC Health Breach Notification Rule):

• • We will notify affected individuals without unreasonable delay and no later than 60 days after discovery.
  • For breaches affecting 500+ people, we notify the FTC simultaneously with individual notices.
  • For smaller breaches, we report to the FTC annually (within 60 days of year-end).
  • Notices will be clear, including what happened, data involved, steps taken, and contact info.

We maintain reasonable safeguards to prevent such incidents.

6. SMS Communication

7. Cookies and Tracking Technologies

We use cookies/pixels for functionality, analytics, and performance. We may use Google Analytics (opt-out via their tools).

You can manage preferences:

• 
  
  • Adjust browser settings to refuse cookies (some features may not work).
  • Use Global Privacy Control (GPC) signals—we honor them for opt-outs where applicable (e.g., in states like CA).

8. Data Security

We use reasonable administrative, technical, and physical safeguards (e.g., encryption for transmissions, access controls) to protect your information from loss, misuse, or unauthorized access. No system is 100% secure—we cannot guarantee absolute protection. We retain data only as long as necessary for the purposes collected or required by law.

9. Children’s Privacy

Our Services are not intended for or directed at children under 18. We do not knowingly collect information from them. If we learn of such collection, we delete it promptly.

10. Your Rights and Choices

You may:

• • Request access to, correction of, or deletion of your personal information
  • Withdraw consent for sharing or certain uses
  • Opt out of marketing emails (use unsubscribe links or reply “stop”)
  • Disable location/cookie tracking via device/browser

Submit requests via Contact Us below. We verify identity for security and respond consistent with applicable laws/best practices. No retaliation for exercising rights.

11. Changes to This Policy

We may update this Policy as practices, laws, or technology change. Changes post here with the updated date—check periodically. Continued use after changes means acceptance.

12. Contact Us

For questions, requests, or concerns:

• • Care Provisions
    Email: info@care-provisions.com
    Phone: (678) 758-4040